FAQ’s

What services do you offer?

I provide ITSM consulting and handle 2nd/3rd level support tasks, with a focus on Service Manager and SMAX. I also offer support for Windows servers and WordPress websites. Additionally, I'm open to requests in various other IT areas, depending on your needs.

I have over 8 years of experience in IT consulting, previously as an IT Consultant and now as a freelancer since 2023. With extensive knowledge in ITSM projects and a background in application development, I'm well-equipped to handle complex IT challenges.

You can reach me best through the contact form on my website or via email. I strive to respond to all inquiries within 24 hours.

In addition to a formal education in IT, I hold several certifications, including ITIL and specialized Opentext training for SMAX. These qualifications allow me to deliver tailored solutions and respond effectively to my clients' needs.

My hourly rates vary depending on the complexity and scope of the task. Typically, they range between €60 and €200. For a precise quote tailored to your specific needs, feel free to reach out, and I’ll be happy to provide further details.